Shipping & Returns
Studio Gallery shipping & delivery basics
All Artworks will have a delivery cost according to location, size and weight of your art piece.
SGG works with a number of specialist art courier services, once you have chosen and secured your artwork SGG requires a delivery address from you via email to kick start our delivery process.
We will work on obtaining you the most cost effective delivery price and will notify you of this within 72 hours.
When the delivery quote is accepted and paid by you, we will move to the next step and organise timely dispatch of your purchase.
How long until I receive my Artwork?
SGG understands you would like your artwork as soon as possible. Please allow for a delivery time frame of 3-4 weeks. International deliveries vary and we will update you with tracking and eta via our logistics partners.
If you have a specific requirement regarding the final date of delivery, be sure to let us know and we will work as hard as possible to achieve this for you!
Does SGG deliver to International destinations?
Yes! We regularly send artworks overseas, send us your address for a quote. All international taxes are the responsibility of the customer.
Returns & Damage
All purchases are non-refundable. Every piece must be opened within 24 hours of receipt. In the case that there is any damage to the piece upon receiving it, SGG must be notified within that 24 hour period by email and pictures of the damage must be attached. SGG cannot take responsibility for damage noted after this period.
November 2023 Free Shipping
Offer extended to Australian collectors only.
FREE SHIPPING is valid for online orders only, flat rate shipping within Australian Metro areas only from 01/11/2023 - 30/11/2023
Not Valid on artworks considered 'fragile' i.e
- under glass, perspex or Plexiglass
- artworks over 140cm
- sculptural artworks
- mixed media tape on MDF artworks
No additional discounts are valid with this promotion